Video Tutorial

Common Questions

How does the netting attach to the track?
The track uses a roller hook that rolls inside of the track. You can connect the netting directly to this hook using various snap clips or other hardware. You can also drop the netting down from the track using a small 3/16" chain as shown in the graphic below. The weight of the netting keeps the netting on the hook.

What is the spacing from the bottom of the track to the top of the curtain?
Standard curtains have approximately 3.75 to 1″ of a gap from the bottom of the track to the top of the net.

What are the dimensions of the track?

Can the track be cut to size as required on site?
Yes, the track is made to be field cut on site using a hack saw or Sawzall.

How much width does the radius corner add to the length?
A radius corner has a 2' radius. So if you input 10' for curtain length you will end up with 12' when you attach the radius corner. If that is too long then simply cut the track onsite and the radius will still work.

How does the track go together?
The track is modular in design and will arrive in pieces that slip together and bolt together with set screws.

How close together do I need the track supports?
The track should be supported approximately every 5' with a track support. The farther apart the track supports, the greater the deflection. If you have a relatively light weight curtain then you could space the supports out to about 8' apart. You will receive enough track supports with your order to achieve this 5' spacing.

Can I simply drill straight through the track and into the ceiling / structure?
Yes. This is called a flush mount install and is very common. Simply drill through the middle of the track and use a small wood screw, bolt, Tek screw...ect into your structure. Space the holes about every 3-5'.

How hard is it to install the industrial curtain track?
It is very easy. All of the components simply fit into each other and connect with set screws. The installation is very intuitive. If you have any difficulty simply call or email us and we will walk you through the process.

Will the track rust? Can it be used in wet environments?
The track is Hot-dip galvanizing (HDG) which is often used to protect steel from corrosion in some of the harshest environments imaginable, yet it provides maintenance-free longevity for decades. The corrosion resistance of hot-dip galvanizing varies according to its surroundings but generally corrodes at a rate of 1/30 of bare steel in the same environment.

How much weight can the roller hooks support?
The curtain track roller hooks are rated for 40lbs each. If you have a unique application that requires more weight load then please use our custom quote form and request steel roller hooks which have 75lbs capacity each.

Can I paint the curtain track?
The hardware comes as plain industrial galvanized steel. Some customers choose to spray paint the track which is OK and does not affect its performance. You can use a steel spray paint to paint the track to your desired color once it arrives. Example below.

What size threaded rod does the threaded rod style track use?
The threaded rod track uses a 3/8" threaded rod with a nut and washer as shown below. Threaded rods are not provided by AKON and can be sourced locally from a hardware store.

Are there installation directions?
Yes there are step by step installation directions below.

• Wall Mount – Hardware
• Threaded Rod Mount – Hardware
• Chain or Cable Mount – Hardware
• I-Beam Mount – Hardware
• Ceiling Mount – Hardware
• Wind Curtain Installation Directions

Warranty

We provide materials for industrial companies so we know how to supply a tough product! Its very unlikely that you will have any issues, but if you do, rest assured the hardware comes with a lifetime manufacturer's warranty. We do have the right to repair or replace any potentially defective products but we will make sure you get what you need. The warranty will not cover any damages caused by improper use, improper installation or abuse.

Returns

AKON has a 30-day return policy from date of shipping. The hardware must be in the same new condition as when you received it and the shipping fees will be deducted from the refunded amount.